FAQ

What’s iTherm for?


iTherm iTherm is a bracelet with a temperature sensor attached that will allow you to monitor a kid’s temperature. The iTherm app in your smartphone or tablet and a bluetooth 4.0 communication with the bracelet will do the rest.


How does iTherm work?


You will only have to place the iTherm bracelet in your kid’s arm and connect to the app in your smartphone or tablet. Also through the app you will be able to:

  • Read your kid’s temperature
  • Set a threshold to get notified if the temperature raises above that number
  • Display the evolution of the temperature
  • Remind you of the medication schedule

    • How does iTherm help me as a parent/family member?


      Every thermometer in the market -even the most modern ones- require you to actively place them in your child to check the temperature. You have to remember. You have to be awake, you probably even have the wake up your kid. iTherm is more convenient, you do not need need any of this. Be awake when you have to be, wake up your kid only when it is necessary. In addition, by monitoring the temperature instead of measuring it from time to you will be able to detect earlier the increases in your kid’s fever -and act faster.


      Is there a warranty?


      The iTherm’s bracelet battery will last between 12 and 18 months. We offer you a 12 months warranty -except for those countries where we might be legally required to offer a longer warranty period. During the 12 month period we will send you a new iTherm for free if yours stops working. We are however not responsible for damage done to the product -including but not limited to bracelet material, circuit boards and/or the battery.


      Is there a return policy?


      You can return your iTherm bracelet “no questions asked” during the first 30 days. If you are not satisfied or you think we are not delivering as promised we will be happy to take your iTherm bracelet back and refund you the full amount. Returns after those 30 days will not be available.


      What age group is iTherm for?


      iTherm is intended for children between 1 and 8 years. You can however use it as long as it fits the child's arm.


      Where can I buy an iTherm bracelet?


      The iTherm team is launching a crowdfunding campaign on indiegogo.com. You can engage with the team and help us bring this product to the market to help other families like yours. You can book your iTherm bracelet on the website: www.indiegogo.com


      When will iTherm be available?


      First orders will start to be shipped in the early Fall 2014.


      Will the iTherm be available internationally?


      Yes, the iTherm bracelet will be available since launch worldwide. Shippings out of Europe, USA and Canada will have an extra cost of $10.


      Is iTherm considered a medical device?


      iTherm`s team is working to understand how current/future features and capabilities determine whether it is classified as a medical device or not. In any case, iTherm will fully comply with regulations in the different territories and obtain regulatory approval from their authorities.


      What age group is it for?


      iTherm is intended for children between 1 and 8 years. You can however use it as long as it fits the child's arm.


      Will the iTherm be available internationally?


      Yes, the iTherm bracelet will be available since launch worldwide. Shippings out of Europe, USA and Canada will have an extra cost of $10.